Tuesday, March 4, 2014

VMware 2nd Shot Trouble Saga-now ended

As you're aware from my previous blog post, that i'm facing trouble booking exam using 2nd shot voucher code. Complaint reported on feb 26 and i haven't received even a simple acknowledgement from Pearson VUE customer care. Yesterday and today i followed-up with them regarding this issue and there simple answer was "we're following-up with concerned department". IMHO, there is no coordination between VMware Education and Pearson VUE on VMware Advanced certification, because vmware sends the result to candidate, but doesn't update the same to Testing Organisation. After receiving my result, i cross-checked pearson's site for exam result status, it is not changed till date, still saying 'Taken'. which clears everything that and answers all my queries regarding this voucher issue. For this voucher to work, my status must reflect as 'Failed', which is not the case. Very clever VMware education for keeping my result so confidential. However, i got a reply from Pearson Customer care executive on my mail, for the record. in case this matter won't get solved within defined time-period, i can approach VMware/Pearson for compensation, because i took the exam with this belief in my mind that 2nd shot is there to save my *ss. It is like life/accidental insurance policy. Let's see what will happen, i will follow-up again and share the news, that i'm the first person in india to utilize VMware's 2nd shot exam offer (write on comments, if someone else took the title). in the mean time i'm preparing for the vcap exam and found some more useful links.

ESXCLI 5.0
http://paulgrevink.wordpress.com/2012/06/24/mindmapping-the-esxcli-command/

ESXCLI 5.1
http://www.virten.net/2013/03/esxcli-command-mindmap/

UPDATE:- today morning i received a phone call from Pearson vue representative from California and they provided me a different voucher code for booking exam as the advertised code 'ADV103' is not working at all, i don't want to get into technicalities but i'm happy now after receiving and booking the exam. My advice to people in india who are thinking of availing the 2nd shot offer, please call pearson vue support mentioned in my previous post and ask for complaint number and send your result.pdf to them.

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